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How long is the Training sesseson ,How many days or weeks and will you get paid? Change ), You are commenting using your Facebook account. Change ), You are commenting using your Google account.

Answered July 9, 2019 - Customer Service Representative (Former Employee) - Temple, TX. Details on offers may change, and you should confirm them with the company prior to taking action. TTEC has provided me with the ability and security to work from home in a fast paced challenging environment. As such, I frequently get questions inquiring about the legitimacy of specific companies. The positions available for working at home are customer service representatives, technical support representatives, and licensing managers. Teletech itself is an extremely unpleasant place to work. ( Log Out /  And always make sure you are dealing with the actual company and not a scammer posing as them. Once you’ve completed the test and the company feels like you’re a good candidate for the position, they’ll make you an offer. 4,050 TTEC reviews. Get weekly updates, new jobs, and reviews. TTEC, formerly known as TeleTech, is a global company that houses over 50,000 employees, many of whom work from home. You’ll need to pass a drug test and a criminal background test which the company pays for. You'll only receive emails about new posts and no promotional emails from me. While the overall review of working at the company is a 3.5 out of 5 stars, most call center jobs rank lower and every job in this industry is likely to be fast-paced. They will gain experience through TTEC University courses and will develop new skills.

This format will help create a unique program for all 3.5 million clients who need service with TTEC. TTEC has a “Melting Pot of Awesomeness,” as stated on their website, about us, page. All of these comments are typical of work-at-home customer service work. This site uses Akismet to reduce spam. View all posts by Ann LeFlore. One common statement about the company was that it does offer training experiences but wants all employees to learn in a tight timeframe. TTEC is a huge international company with offices and employees working from their home all over the world. The requirements for a technical support representative include: two years of college or technical school, or applied work experience. Here's a handy checklist of red flags to look for. The training, instruction and management has been superb. How flexible are your working hours at TTEC? TTEC looks for their @home division to work from Canada or the United States. You work at a call center for bank of America and get abused on the phone all day. If this job sounds like it’s a good place for you to start, check out their website and see their application process. Many of the employees work at the office; however, the company does offer work at home positions for virtual assistants. I enjoy writing, poetry, and cooking. You will need a USB Headset, a USB drive, and a dedicated landline. If you are working in the United States the position is only available for certain states such as Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Minnesota, Montana, Mississippi, Missouri, New England, New Hampshire, North Caroline, North Dakota, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, and Wyoming. The company offers you health insurance, dental coverage, and a 401K. They are seeking to find employees who want a reliable, fulfilling, flexible job who are tech-savvy, and ready to assist customers with a variety of customer service and technical needs.

The community involvement has donated more than $4,000,000 to support organizations in education and community success. Not only does TTEC embrace the differences between their employees, but they also give back to the community. You will also require a quiet, private place to work where you will not be interrupted. You must be literate in computers, computer knowledge, and have experience with software. For other facts about TTEC, make sure to check out the Q&A page on their website. When you work with TTEC @Home, you can work as a phone, chat, or social media representative. Please tell me more, so far everything to the dot happened to me. Last Updated November 3, 2020. If you like companies who are philanthropic and invite their employees to be part of the outreach, this place may be a good fit for you. Their main clients are forward-thinking companies that share passions of customer experience, lasting connections, and drive. The at-home positions are for call center agents that are based in the US and the UK. The scammers send you a cheque, they say it’s money for work from home materials like New PC,printer etc,they pressurize you to deposit the money and when you do,that’s where they get you.I will post the phone numbers and email they used . I love the outdoors, organic gardening, fishing, swimming and hiking. Learn how your comment data is processed. What is the best part of working at TTEC? You will work with a recruiter to find projects that will work with your ability and availability. Based off of 7,800+ reviews, the TTEC employees have rated the company at a 3.5 out of 5 stars.

The public should be aware especially job seekers ,they messaged me that I had gotten a job.lol. after Training is d... What is the hourly pay for Customer service representatives.

They value employees who lead every day, do the right thing, find understanding, who live life passionately, and who can act as one unit. As such, I frequently get questions inquiring about the legitimacy of specific companies. This site uses cookies to enhance your user experience. The company hires people from 17 different countries worldwide and also has a work at home position for people living in the US and the UK. The TTEC associates have opportunities like communicating with customers every day—with a variety of communication channels. As an employer, their neglect and abuse of their employees borders on the illegal (See below), and in my view qualifies them as a scam. You’ll get paid on time but just be mindful of your hours. They will be trained for a better understanding of the TTEC technology, including, the back-door functions, programs, apps, and other forms of communication that customers may require. Another con, as claimed by someone who rated the company as a 5-star company to work for, is that the training courses can be overwhelming due to the amount that an employee has to do monthly. Without a doubt, it`s a legit company, and I see no reason to not trust it. ASN Virtual Services, Inc. ( Log Out /  And you will have a team leader/trainer who will answer any questions you have when you have them, or if you hit a technology snare. Please note that all of this content is user-generated and its accuracy is not guaranteed by Indeed or this company. These agents will handle service calls for their clients, technical support, and sales. I worked there for six months, supporting TurboTax. If you have been wondering about this company too, here are the details. Their focus is on making sure all communities have the right tools to educate their children and residents properly. The importance of the quick turnaround time of the client-representative relationship works to build customer loyalty and employee benefits. They blend technology and people to help give clients the best experience possible. The public should be aware especially job seekers ,they messaged me that I had gotten a job.lol. What advice would you give the CEO of TTEC about how to improve it? The company boasts about their number six ranking on FlexJobs 2019 “Top 100 Companies With Remote Jobs” annual list. TTEC is a company that has been in business since 1982. This is an excellent company to work for and many people enjoy this as a way to earn money working at home. The company has over 50,000 people working for them in 17 countries around the world.

Disclosure: We may receive compensation if you sign up for or purchase products linked below. TTec is a global BPO company that is based in Englewood, CO. It was great that you trusted your gut, googled his name and saw he wasn't with TTEC. Associates who work from home will use the TTEC technology, applications, and back-office functions. If you have been wondering about this company too, here are the details. You’ll need a high school diploma or a GED to apply, and have to be the age of 17. The last requirement is a dedicated cell phone or landline to contact the company with.

If you’re interested in applying for a job, the company has several requirements that you must first meet. You’ll also need a DSL or cable internet connection and a USB or VOIP headset to answer calls with. I am with the legitimate company, TTEC and not the imposter that was messaging with you. Apple/iMac computers are not compatible with the TTEC technology, and wifi will not work for the applications. Their website makes it known that their purpose is to deliver humanity to business, and in 2007, they created the TeleTech Community Foundation. Assist Medicare-eligible individuals to find services that best fit their needs. TeleTech has been around since 1982 and their corporate office is located in Englewood, Colorado. The company requires that you have your own desktop or laptop computer. Happened to me too.

You can always contact the company directly to verify it's them. TTEC, formerly known as TeleTech, is a global company that houses over 50,000 employees, many of whom work from home. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. Change ), You are commenting using your Twitter account. If you decide to work for the company, you’ll be hired as an employee and must commit to working 20 hours per week. If you are looking to work in the healthcare sector of TTEC, make sure to be licensed, have six months of sales background, have excellent communication skills, and be able to adapt to different situations with ease.

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