NOVEL THINKING

We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use the Shopify platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service).

For more information about the roles of data controller and processor, please see Shopify’s GDPR whitepaper (in English). Shopify believes in making it easy for you to use its platform in a manner that complies with privacy and data protection laws around the world. [[APP NAME]] "the App” provides [[DESCRIBE SERVICE APP PROVIDES]] "the Service" to merchants who use Shopify to power their stores.

[[ADD ANY OTHER COLLECTED PERSONAL INFORMATION]], We collect personal information directly from the relevant individual, through your Shopify account[[ADD IF RELEVANT]], or using the following technologies: Shopify provides software used by our merchants to run their businesses. For information about Shopify’s obligations as a data processor for your customer data, see the Data Processing Addendum.

For the current version, visit https://help.shopify.com/en/manual/your-account/privacy.

If you would like to designate an authorized agent to exercise your rights for you, please email us from the email address we have on file for you. If you have questions about how a specific merchant or store uses your information, please visit their privacy policy. If you visit one of Shopify’s websites or contact Shopify support, we generally use your personal information to provide you with the specific service you are using. What information we collect about you and why, When and why we share your information with others, To provide you use of, and to improve, the app or service you are trying to use (e.g., to confirm your identity, to contact you about issues with the platform, to invoice you), To advertise and market products or features to you, To provide you use of, and to improve, our websites and related services (e.g., identifying ways to make our platform easier to use or navigate), To personalize your experience using our websites (e.g., by changing the layout of our webpages), To provide app developers aggregated analytics relating to their app listing on Shopify’s App Store, To verify that we are speaking with you if you contact us. However, if you use one of our apps (like Shop or Frenzy), or if you use Shop Pay to store your personal information for easy checkout across Shopify-powered stores, visit our App Information page for details about how we collect and use information from those apps and services. Shopify uses cookies to provide necessary site functionality and improve your experience. [[IF COLLECTING/LOGGING INFORMATION ABOUT INDIVIDUAL BUYERS, LIST SPECIFIC INFORMATION COLLECTED]]Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.

The following documents will help you start thinking about two major global requirements - the privacy laws of Europe and California.

[[INCLUDE IF LOCATED IN OR IF YOU SERVICE MERCHANTS/CUSTOMERS IN EUROPE]] Information about how you access and use Shopify apps, websites, and other services, including information about the device and browser you use, your network connection, your IP address, and details about how you browse through our apps and sites, including search terms you may enter.

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