NOVEL THINKING

Red box is a money grab, from my experience - just another piggish corp., I will never use them again. I was given two free credits. I am very disappointed at Redbox I was a customer for over 5 years; previously I was charge twice for two movies that supposedly I didn’t return but I let it go because I gave them to my daughter and I didn’t believe her when she said that she actually had returned them and even swear that she did; but now that it happened to me, since that situation I had made it my responsibility to return them myself.

their billing system is all messed up. Return both the next day before 9pm, I live across the street from the store that had Redbox. MEMPHIS, TN (WMC) - The Chicago Better Business Bureau has revoked the membership of a discount DVD rental company for a pattern of complaints about unauthorized charges to customers' credit and debit cards. I called to complain. Sign in Submit a Complaint. HI Malika I have the same problem, if you have been assisted please tell me how... Dear Student, Kindly call us back or please provide your contact details to... Redbox - charged me for a movie that I returned. I explained to them that this was the first time this had happened to me and I didn't know the procedure. Rent your movie, watch it that night, then return it the next morning. You Guys are stupid.. My mom and I rented four movies from them several weeks ago, and I did return the movies technically one day late by their 9 pm return time, however they charged my moms debit card for over 110 bucks! I want to get involved. This company is a scam!!! But everytime I look on my bank statement I am seeing where they are charging me extra fees that I don't understand-even when I return the movies on time. Redbox has a transaction on your old account and submits it for payment. I rented 5 movies from redbox. Original review: July 16, 2020. TODAY WENT TO BANK TO GET MONEY AND THEY HAD TAKEN OUT 72 DOLLARS FOR THE MOVIES, SO I CALLED CUSTOMER SERVICE SPOKE WITH ROBYN AND A SUPERVISOR TODD SAID COULDN'T DO ANYTHING ABOUT IT. I did this a few times over the last week and returned each movie on time. Pffft... Gimme a break! Check with Coinstar.

For starters my account history shows I have no problem paying for what's my fault, and why a month later do I get charged when I've rented several since then without trouble. Crawford said redbox's service carries a few policies consumers should know: The best way to avoid trouble with redbox is to use it the way it was designed to be used. I will never use them again. I have CHARGES on my account every month for no less than 29.00 for no more than3 movies. I would strongly recommend that you do not give this company your credit card. Redbox's card-swiping vending machines have carved a niche in the movie rental market. They USED to be a great company. I don't even hear this option at a doctors office! I have been renting from Redbox on ocassion for over 3 months, maybe 4 DVD's total in that time. That was before CoinStar bought them out. I have a 15 minute conversation today from the 3rd attempt at trying to get an unauthorized charge returned. When I look at my bank statement they pull $81.96 out my account! I finally was able to talk to a customer service Representative( I was on hold for almost a hour)I notify the supervisor that I had this issue a year ago with them which indeed they were in the wrong and they had to return my money. I reserved two movies online on 7/15/2020. I logged onto redbox website and looked at my account. I again passed this information on to customer service at Redbox this morning. Scam, unauthorized charges, rip off, defective product, poor service. They charged full purchase price for both movies. I subscribed to redbox instant three months ago, before the 1 month free trial was finished I asked to cancel my subscription. The cheap rental rate isn't worth the inconvenience. There are two kiosks in my supermarket and I found the service to be cheap and convenient. My blood pressure can't take it anymore. I made sure to return them in the 24 hour window because I didn't want to get charged for a second day.

WHICH WAS APRIL 8 TRIED TO RETURN THEM REDBOX WAS BROKEN. We initially thought that the DVD must have popped back out and was stolen (and I fussed my mom and she paid me back what I lost, feeling the guilt), but now I'm not certain of this due to the above comments. Redbox - constant charging for dvd returned, Red Box - poor customer service representative, File a complaint to Redbox Automated Retail, Affiliated Workers Association - Insurance Fraud, Y&G F2P - Thomas Kinkade musical christmas tree ornament, Optimum - I want oann available on my cable line up, Emirates Driving Institute [EDI] - fixed price course - not true!!! Complete list of RedBox complaints. Redbox withdrew the amount of $58.51 from my account. I didn't take the bait so I ask to talk to someone higher! ITS A BIG RIP-OFF. "I've been very pleased. Coming for you...Class Action...Cheri L. Shaine. The first was a $61.49 charge, the second was a $12.99 charge and the third was a $146.42 charge.

WTF!! They claimed the did not receive the movies and charged my bank account for both movies plus the rental. I CALLED TO GET THE BILLING STRAIGHT AND I WAS TOLD I HAD TO WAIT 5 TO 7 DAYS FOR THE CORRECTION WHICH I HAVEN'T SEEN YET. United States, Pennsylvania: Tweet: Consumer complaints and reviews about RedBox: Daniel Edwards Send email : May 11, 2019 Thievery. How many blind customers do they have to have that as an option? Redbox. THAT HAS NEVER HAPPENED TO BE BECAUSE IF ONE REDBOX IS BROKEN, I JUST GO AND FIND ANOTHER ONE. Rented and paid online for a Blu-ray movie.

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The final parts of old playground equipment in Myrtle Beach are set to be removed Thursday. We use cookies to improve your experience on our site and to show you personalised advertising. After I threatened them with legal action and online complaints, they said that they would refund the money. Redbox put charge holds on my card for no reason. After reading this page, it reminded me of months ago when my mother went to return one of my movies, and 21 days later I am charged about $27 for the movie and $32 for going overdraft in my account.

It's disgusting the way some workers think they are even remotely close to talk to (or at) another human being, disgusting.

Once for 94.43 and secound for 63.67. How do you know that "your tech" is not a liar, or that he has terrible morals and standards set to a point as u seem to do, and both you and "your tech" "working" at redbox, doesn't seem that far fetched...and honestly, now a days especially, how do you know that "your tech" isn't a drug addict who was robbing his red boxes for new movies or money or credit card numbers since that's obviously not unheard of... especially with ways to get around working while being on substances?

Fraud alert I don’t even use Redbox. My brother never does in my email address for a receipt to be sent, which is why I now have to contact customer support... but I'm not lying and could care less about the $30... now I just don't want the company to keep my money that's @RedBox CSR. January 6, 2010 at 1:27 PM EST - Updated June 20 at 7:00 PM, McMaster set to make announcement on state’s unemployment tax rate, Deputies: Georgetown armed robbery suspect slips out of handcuffs, steals patrol vehicle, N.C. sees highest single-day increase with more than 3K new COVID-19 cases.

They own Redbox. The complaint has been investigated andresolved to the customer's satisfactionResolved Redbox — unauthorized charges. MUCH better selection and customer service-a few more bucks, but not in the long run.I am convinced redbox thinks people will not bother to argue the 1.06 charge because its not worth the effert. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I have vowed to boycott Redbox. I had an 82.00 charge pop up on my bank account and tried to dispute it without any luck. Come On!! I did not lie about this. Not only was the 50 dollar charge an issue, but the resulting overdraft fees were worse. I got a dvd and Its completely scratched to the point its not even playing. I used to use REDBOX a lot, however now everytime I rent a movie they tend to either overcharge at the begining or delay the charges and almost always have double charged.

It's not worth it. I won't say to never rent from RedBox but if you do, be very careful, check for correct billing especially for online reservations and make sure to get a receipt for the return. Yesterday I got an email from them saying that the movies were never returned and I was billed $125.00. The first was a $61.49 charge, the second was a $12.99 charge and the third was a $146.42 charge. You can't fast forward it because its frozen. Sign in Submit a Complaint. I called Redbox and asked why they billed my credit card for $26 bucks they said that they had a glitch in the system and some customers who rented a movie on 7/19 got chared for purchasing the movie. (that took 5-7 days smh)so I decided to give them another chance and the same situation happen. She was ridiculous! They charged meat for the actual movies even after I return them tomorrow do they have my money they have the movies that they charged me for as well I tried calling customer service but they told me there's nothing they can do the only thing they can refund us 30 bucks are you serious they have $160 of mine what's 30 bucks I understand that 160 isn't a lot to them but it's a lot to me and then ask to speak to a supervisor who told me the same exact thing as the agent done I asked if I could speak to someone higher than him he told me nope there is no one I then ask him I didn't realize that he was the CEO of Redbox but apparently they told me that there's nothing I can do they have the movies and my money and that's just it please if you can help me in any way and tell me what I can do I would greatly appreciate it.

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