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PayPal refunds generally take 3-5 business days.

Accept your return request and offer a full refund – You'll return the item and the seller issues you a full refund – depending on their returns policy, this may or may not include the original postage cost.

The buyer has five days to return the item once the process has been started. Was the back brace too tight but described accurately? Activity that is not allowed includes, but is not limited to: You can find more information about our returns policies by referring to our eBay Money Back Guarantee policy and our Condition of returned items policy.

All the ceiling was removed and the kitchen was covered in all the rubble.their were chips broken spindles chunks in the word polyfilled.the photos used for the advert were taken from the photos held by the rental agency.

So a customer can buy the sewing machine, recover the camper van for 5 months, then make a claim against me through Paypal to get their money back! The buyer opened a case and eBay decided it in his favor.

PLease help. If the returned item is used, damaged, missing parts, or is damaged during return shipping because it wasn't packaged correctly, the seller might deduct from the refund to cover the loss in the item's value. Enter your search term to display live search results.

This shows just how empty the ebay money back promise really is. Yes, the Money Back Guarantee does have time limits.

this time I got a omega watch in Europe as a gift for my niece’s birthday.

decided to give him a full refund and charged my PayPal account. Unfortunately, no, buyers do not have to return an item to get a refund if the eBay Resolution team have to get involved in a Money Back Guarantee case. For PayPal, this involves.

When you're sending the item back, repack it carefully, and keep in mind that the condition you send the item back to the seller in is important.

Required fields are marked *. It usually takes 3 to 5 business days for a PayPal refund to go through. This is the ‘money back guarantee’ you speak of, in reference to eBay’s buyer protection.

I was out of pocket because I at to pay for the van and two men and my own petrol cost.to my disgust my genuine negative comment was removed by eBay.so a lesson. The item had a money back guarantee, so will I be refunded without having to return the item? I would try not to take it personally and purchase from someone else. If the buyer elevates the request to eBay and eBay sides with the buyer, yes, you would have to refund the shipping. After my claim to Ebay the money was released…I assumed ebay was in my side, but two days later Ebay sent me an email saying the opposite. Tip

Paypal is nasty with the 180 day returns. Customer service much worse than it used to be years ago. 0. The buyer obviously have a large experience how to play around with ebay rules… Their excuse was wait for it I should have been in when Hermes tried to deliver it! If buyers return money how long does it take to get it back???

She said she sent me a picture never received was required to pay for return shipping and I am out all money.

I cannot describe how bad the kitchen was. The seller is responsible for the item until it reaches the buyer, so if it is damaged in transit the seller will need to follow up with the mailing service for a refund. Well card was send to get re graded only not to get what he thought he would get on the card then he filed with Eaby as (NAS) reason cause he could not sell the card for double the money from what he purchased it.

If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund.

Reimbursement is then required by the seller. If the returned item is used, damaged, missing parts, or is damaged during return postage because it wasn't packaged correctly, some sellers might deduct from your refund to cover the loss in the item's value. eBay money back guarantee. Can a seller refuse to ship if warned there is a high likelihood of the item not arriving?

I did everything right, item was SNAD I am out of pocket for return shipping. No returns or refunds, but backed by eBay Money back guarantee.

A seller will be credited with their final value fee if they refund a buyer before eBay becomes involved in a return. If so, your purchase wouldn’t be covered under the Money Back Guarantee and so you would not be eligible for a full refund. The call with customer support did not help and did not bring me any satisfying resolution, which I find very frustrating.

And I wanted to warn people about the lies this seller said.

Your first stop would be the Resolution Centre – info here.

Were the instructions mentioned on the listing? Your mother could try and appeal the decision (information here – https://www.auctionnudge.com/guides/how-to-appeal-ebay-case-decisions-a-sellers-guide/) but unfortunately, the reality is that she may have to write this one off as a loss.

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